Modern Workplace
Communication and collaboration
independent of time and place
...with Unified Communications & Collaboration (UCC)
Does the location of your employees still play a role for you?
Whether you are working from home, on a business trip, at your headquarters or in one of your global branches - the increased demand for mobility calls for modern solutions for cross-location communication and collaboration within the company.
Unified Communications & Collaboration (UCC) makes this possible across all services, from any device, anytime and anywhere - in the form of a common user interface for all important functions such as telephony, email, instant messaging, video conferencing and file sharing. Modern UCC solutions not only make working more flexible, but also more efficient and agile.
However, the implementation of Unified Communications & Collaboration poses challenges for larger companies in particular. For them, an integrated infrastructure of hardware and software is the basic prerequisite for being able to make full use of UCC. However, these components are not necessarily compatible with each other, as software, hardware, telecommunications systems and network solutions are generally offered by different manufacturers.
This is where it pays to work with an experienced partner who can provide you with individual, manufacturer-neutral and application-oriented advice.
What is Unified Communications & Collaboration?
In summary, Unified Communications & Collaboration (UCC) is a holistic concept consisting of bundled forms of communication (Unified Communications) and tools for simplified collaboration (Collaboration).
The aim of UCC is to standardize teamwork within the company in addition to communication itself. This is achieved via a central platform that enables employees to collaborate across devices and in real time, regardless of location, by bundling all communication media in a single application environment.
All important functions such as telephony (landline and mobile), video conferencing, e-mails, chats and various cloud services are then available at any time in the office, at home and on the move.
This is how UCC solutions are implemented in the company:
In order to provide a homogeneous platform that links all of the company's communication channels, it is first necessary to clarify both technical and organizational issues. This concerns, for example, the telephone system, the email service or the tools currently used for video conferencing and messaging.
It is also important to technically integrate all of the company's locations. Only then can the appropriate platform be selected and implemented.
Continuous optimization should always be part of the overall concept - especially in view of the constantly changing requirements of the respective system.
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