Device as a service

The all-in-one solution for your
Workplace IT

Optimize your device fleet and save resources at the same time
with Device as a Service (DaaS)

One of the biggest challenges for companies these days is finding suitable IT specialists and retaining them in the long term. In addition, costs are rising at all levels, so investments need to be carefully considered.

 

In addition, modern workplace IT is associated with high demands:

Always up-to-date hardware with ever shorter life cycles
Scalable solution
Company-wide standardization
Minimum provisioning time
Minimal downtime
High security
Save costs
Best possible user experience
Modern remote workstations

The imbalance of requirements and resources often means that the company's own IT can only react instead of acting proactively.

This calls for modern workplace concepts such as Device as a Service (DaaS), which provide relief at all levels and IT that is specifically tailored to the respective organization, corporate culture and processes.

What does Device as a Service mean?

Device as a Service (DaaS) is a comprehensive practical concept for the periodic renewal of IT equipment. Various service models are combined to create a comprehensive all-in-one solution. This includes the provision of hardware, its maintenance and various services provided by an external service provider.

In other words, instead of buying hardware and software themselves, companies outsource the management of the devices - which can be desktop PCs and notebooks as well as tablets and smartphones - to an external provider. Typical management services include software deployment, mobile device management, endpoint security and certified data erasure at the end of the lifecycle.

The special thing about this is that the devices are obtained as a paid service - usually at a fixed monthly price - comparable to music or movie streaming services or the increasingly popular subscription-based cooking boxes.

Who is Device as a Service suitable for?

In principle, Device as a Services are suitable for companies of all kinds.

DaaS concepts give international corporations and chain stores greater flexibility in procuring, financing and ensuring the ongoing operation of their IT equipment landscape.

But start-ups and SMEs with limited staff or IT budgets also benefit from Device as a Service.

DaaS can also be of interest to public institutions such as schools and other educational establishments: for example, to equip a variable number of pupils with computers and tablets according to their needs.

The most important advantages of Device as a Service at a glance:

Device as a Service guarantees rapid provision and a fleet of devices that is always up to date. This not only increases your attractiveness as an employer, but also has a positive effect on the productivity of your employees and the development of innovations within the company.

The complete package of modern devices, up-to-date software solutions and corresponding services relieves your in-house IT team, which no longer needs to worry about continuous support for updates or problems. In addition, there is no need for the high one-off investments that would normally be required to purchase modern IT equipment.

Flexibility and rapid scalability

Whether as a rental, leasing or purchase model: the number of devices or workstations used can be flexibly adjusted at any time by booking or canceling - according to your individual needs.

Relieved IT

By outsourcing the operation of your workstations, you reduce administration and management costs. You save internal resources and can devote yourself entirely to your core business.

Cost efficiency

Save yourself high one-off investment sums and administrative expenses in favour of regular, manageable operating expenses and minimize the risk of unplanned expenses, e.g. repair and maintenance costs. A monthly usage fee for everything (hardware, software and services) ensures predictable costs.

Improved user experience

Increase the satisfaction of your employees, always stay up to date with the latest technology and meet the current requirements for your IT equipment. You can also take advantage of the option to keep your devices at a stable performance level at all times with additional client monitoring and prevent failures before they actually occur.

Security

We ensure a functioning workplace environment - guaranteed! Patches and regular updates are installed automatically to protect your company from avoidable security vulnerabilities. We also secure your company data both internally and externally against unauthorized access.

The complete solution for your workplace IT

The IT-HAUS DaaS construction kit

On request, you can book a complete package from us comprising hardware, service, monitoring, maintenance, updates and replacement devices as required.

You only pay for what you actually use.

As a full-service provider, IT-HAUS GmbH takes care of the smooth operation of your fleet - from commissioning and ongoing support to the return and remarketing of old appliances.

All-round service for your devices

The IT-HAUS DaaS LifeCycle

Provision

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  • Analysis & Design
  • Software refueling
  • Configuration
  • Logistics
  • Rollout/delivery to home office

Operation

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  • On-site services
  • IT-HAUS 360° Management
  • Break & Fix Services
  • Service Desk

End-of-life management

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  • Rollback/Reduction
  • Data deletion
  • Waste disposal
  • Remarketing
Workplace as a Service

Our 360° management for your workplace

Choose the IT-HAUS all-round package for your workplace and benefit from numerous other services such as

Identity Management

Identity management (Active Directory on/offboarding, definition of authentication methods: MFA/SSO/CA), rights management

Device Management

Intune on/offboarding, management of the device in Intune (early return, reassignment, lost/stolen (remote wipe)), endpoint monitoring

Security Management

Endpoint Security: Next Gen Antivirus Scanner incl. Malware Isolation

Software management

SoftwareKiosk, update & patch management, software packaging, license management

Output management

Managed Print Services (MPS)

Client monitoring

Hardware, software, networks, communication, utilization, performance

IT-HAUS Sustainability initiative

A second lifecycle for a used device
Professional refurbishment (Like new / Very good / Fair)
Technical performance ensured via benchmark tools
Again equipped with a warranty service
Integrated into the DaaS concept
Independence from shortages at the plant
Up to 36% lower CO2 footprint

Why Device as a Service from IT-HAUS?

170 countries

IT-HAUS offers Device as a Service in 170 countries around the world. This also includes services such as IMAC Support, Service Desk and Break-Fix. With the help of attractive financing and term models, we optimize complete procurement processes across countries as required.

Complete workstations

We cover your needs for modern IT equipment as comprehensively as you need it - from PCs and notebooks to peripherals, printers, tablets, monitors and more.

Customized IT services

As a IT-HAUS customer, you decide individually which services (configuration, maintenance, hotline, etc.) should be part of the contract and what you would like to do yourself.

Manufacturer-independent

With us, you are not tied to one manufacturer! Whether it's printers from Kyocera, notebooks from Lenovo, PCs from HP or headsets from Poly - simply combine what best meets your requirements and needs. We provide you with manufacturer-neutral advice and will be happy to make a recommendation.

New at IT-HAUS

Book suitable IT now at the click of a mouse

Are you already familiar with our new Anything as a Service (XaaS) platform - my.IT-HAUS.com?

Here you can decide for yourself which services you would like to book. Simply click on what you want and keep track of everything:

Costs
Runtime
booked services

 

Your IT workstation on a subscription basis
You book, we take care of the provision and continuous operation at a fixed monthly price.

Whitepaper Download

Device as a service for modern business management 

Investments in IT are a relevant item in the financial planning of companies and regularly present them with considerable financial challenges. The purchase of IT equipment ties up capital and affects liquidity, leads to long-term depreciation and possible impairments, as well as sometimes unpredictable/plannable costs that make budget control difficult. These financial challenges have a direct impact on the success of the business, making traditional IT equipment procurement a burdensome option. In this white paper, we present a solution to these challenges: "Device as a Service" (DaaS).

We show how DaaS can help to reduce capital commitment, free up liquidity, create predictable cost structures and optimize the company's balance sheet.

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Save your resources and put the responsibility for your device fleet in the hands of experts!

We support your IT while you remain the first point of contact for your customers and employees.

Our contacts who specialize in your company's workplace IT will be happy to advise you.

Dennis Jacobi djacobi@it-haus.com 777620001
Team Leader Client & Mobility Solutions
my.it-haus@it-haus.com

Strong partners for future-proof IT solutions

IDC outlook for IT investments in the DaaS segment worldwide