Our all-round carefree packages

IT-HAUS looks after all aspects of your IT, whether you wish to outsource your entire IT operation, have external network services, or case-by-case or all-round service and support. We have the best solution for your requirements.

We also provide remote support and administration via the internet, dial-in or gateway access. More than 80% of all IT issues can be resolved this way. Naturally, we also solve your problems on-site. 
 

Our services in detail:

  • planning, consulting and implementation of your individual IT solutions
  • installation and configuration, administration and fault recovery in your IT environment (converging infrastructure)
  • migration and network support
    MS Windows Server 2008…NT, MS WIN 7…W95, VMWare,
    Citrix-Xen-Technologie, Novell, Linux / Unix incl. Samba, AS400, OS/2, 
    SUN/Solaris, , DATEV, MS TS und  HyperV, Apple/Mac and Parallels
  • Virtualisation
    Citrix-Xen-Technologie, MS Hyper V, Parallels, VMWare
  • expansion, updating, consolidation – server, storage, cluster, backup, printer/MFP, replications
  • databases (MS and MySQL, Oracle/RAC)
  • integrated communications
    (Exchange, Notes, Scalix, MDaemon, OpenXChange and BlackBerry
  • external and internal security solutions
    Anti-virus, firewall, anti-spam, web-blocking and intrusion detection
  • mobile computing
    Planning, implementation and integration of mobile solutions
  • service and maintenance contracts and help desk contracts with clearly defined
    response times (SLAs)
  • provision of a service desk / user help desk (first, second and third
    level as well as manufacturer support)