Made-to-measure Service and maintenance

Our made-to-measure service includes consultancy, installations, roll out and maintenance and – when needed – fast and reliable repair and individual training.

Our engineers undergo intensive product training with the manufacturers and can therefore give you industry-specific and top quality advice.


What we offer:


  • planning/consulting and implementation of standardised and individual IT concepts
  • installation and configuration, administration and fault recovery
  • security solutions: anti-virus, firewall and anti-spam/web-blocking
  • expansion, updating, consolidation – server, storage, cluster backup, printer/MFP, replications
  • integrated communications (Exchange, Notes, Scalix, MDaemon, OpenXChange and BlackBerry) including mobile communications
  • roll out of PC, notebook, printer and server environments
  • migration and network support (MS WIN 2008-NT, MS WIN 7 - W95, Novell, Linux - Unix, Samba, AS400, OS/2, SUN/Solaris, VMware, Citrix - Xen Technology, MS TS and HyperV)
  • SAGE ERP solutions / extended ERP, DATEV
  • service and maintenance contracts with clearly defined response times (SLAs)
  • a repair service that is authorised by manufacturers
  • customer-specific IT training and workshops
  • provision of a service desk / user help desk (first, second and third level as well as manufacturer support)
  • comprehensive service network
  • virtualisation solutions for servers, storage, desktops and networks with VMware, Xen, MS-HyperV
  • computing centre services (RZ, ASP, Hosting, BPOS, Cloud)
  • internal and external Cloud

 

 

 

 

 

 

 

 

Benefit from our expertise!

We offer individual training programmes to our customers:

  • workshops
  • open seminars (MCP, MCSE, MCSA)
  • training on the job
  • regular IT meetings in an informal setting

Our specifically trained staff will be happy to bring you and your company up to speed.